Terms & Conditions

Returns

No returns. Exchanges or online  store credits  only.

Exchanges must be equal value or over and must be not worn,  with tags attached.  If you are local , you  can do the exchange at the store , as well. We inspect each item prior to shipping. In case of a manufacturer defect, we need to be notified within 48 hours.

When selecting a style, please take your measurement of bust, waist, and hips, then, call us, so we can advise you, which size to order. Since, each style comes in different cuts, it is wise to order a size bigger. This way you can always have it taken in.

If you have any questions, please call or email us at: info@tresmademoiselle.com  ,  (818) 848-3341

Payments

We accept all major credit cards. Visa, Master Card, Discover, American Express. However, NO PERSONAL CHECKS.

Shipping

All shipping prices are per item only. Add $10.00 for each additional item.

Within U.S.

  • UPS ground- 3-7 business days $9.95
  • UPS 3 business days $35.00
  • Express 2 business days $45.00
  • Next day air 1 business day 65.00
  • Important fact: Shipping day will start based on when we receive the merchandise from the warehouse.
  • Special orders – regular 8 weeks,
  • Rush order – 6 weeks – $25.00 extra.
  • Please note: NO RUSH ORDER ON BRIDALS GOWNS.

International Shipping

  • Canada:
  • Standard 5-9 $60.00
  • Express 2-5 $70.00
  • Outside U.S. $100.00
  • All international shipments have duties and taxes. Custom and other import charges are not included in our shipping charges.